The new 14,000 sq ft building will house a call centre for housing association residents to contact the contractor directly.

The 24-hour manned call centre will launch in July to help tenants with a round-the-clock repair service.

Managing Director Dean Floyd said: “We are always looking to improve the service we provide to our clients.

“We service numerous responsive repairs, reactive maintenance and emergency call out contracts on behalf of our clients and we believe this provides real value to the service we provide.

“The call centre is manned by trained staff, using state of the art technology we have invested heavily in, while ensuring we have the right operatives on the ground to receive and attend emergency call outs.”

Chigwell managing director Dean Floyd believes the expansion will allow the company to continue growing in a sector still reeling from the high-profile failures of Rok and Connaught.

He said: “Securing the new premises will allow us to take the next major leap in growth.

“It will house a call centre which many housing associations now demand alongside a joinery division and larger store room for materials.”

Chigwell has recently won a string of Decent Homes and repair contracts and is looking to rapidly grow turnover from 2010’s £6.8m.

The company now employs 107 direct employees and boasts a fleet of 103 Renault vans to service its contracts.

Floyd said: “We tailor all of our contracts to individual clients’ needs and are actively looking to take on new work while retaining our existing clients.”