Wates ramps up FM offering with new business

Aaron Morby 12 months ago
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The Wates Group is set to ramp up its facilities management operations with the launch of Wates FM – a new business offering expanded nationwide capabilities.

Formerly operating as Wates Smartspace FM, Wates FM will build on its existing portfolio of clients in banking, retail and healthcare, seeking work with the public sector and a wider spectrum of private customers.

The Wates FM operation will become part of Wates’ Property Services division alongside the Group’s Living Space business, which provides planned and responsive repairs for over 500,000 social housing properties.

This restructure will allow the two businesses to combine their expertise, and improve services offered to clients.

Property Services division


  • Maintains 500,000 homes and more than 350 buildings nation-wide
  • 85 key customers across 14 sectors, including 60 social housing providers
  • Combined annual turnover of £400m
  • £1bn forward order book
  • 1,750 staff

David Morgan, managing director of Wates Living Space, said: “Wates’ continued success is built on the breadth of our in-house capabilities and our agility in identifying and maximising complementary areas of our business.

“There is a great deal of synergy between Wates Living Space and Wates FM and aligning the two businesses will enable us to significantly enhance our service to clients.

“Operational efficiency is essential when working with the public sector and this is something that underpins Wates Living Space’s position as a leading UK provider of housing repairs and maintenance. Wates FM will be able to benefit from this emphasis to expand our FM services into the public sector, building on the expert front-line services that our two businesses provide.”

James Gregg, managing director of Wates FM, added: “The launch of Wates FM is a positive step that will support the adaption of our FM services to the needs of an evolving market.

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