Tenants to shortlist firms for major homes upkeep deal

Aaron Morby 4 years ago
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Hyde housing association is calling up its tenants to join in the selection process for framework contractors to run major works programmes for the next 10 years.

Existing housing maintenance framework deals are due to end next March.

Hyde has worked with Engie Regeneration, Axis, Bell Group and Anglian Building Products since 2013 to carry out its kitchen and bathroom replacements, window replacements, redecoration works, roof replacements and major estate works.

With bidding due to get underway for major framework renewals, Hyde is now planning to get tenants involved in both the selection and interview process for new partner firms.

Already Hyde has sent out a questionnaire to just over 1,300 residents who have had works carried out last year to understand what they thought about the service and how they thought it could be improved.

This feedback has been used to help develop new bidder requirements.

Now in a message to tenants, the housing association said: “It’s really important to us not that we just get the best value for money, but also that you get the best possible service and quality from our new contractors if you are having a piece of major work carried out in your home or on your estate.

“That’s why we want to work with you to make sure the contracts deliver what residents want and that residents are involved in the process with us.

“Over the next few months we will be looking for residents to help us with a range of jobs such as shortlisting and interviewing potential contractors, and helping us with product choices to make sure that what we’re fitting in your homes is what you want to see.”

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